Terms of Use

Welcome to MASIA. These Terms of Use ("Terms") govern your access to and use of the MASIA website, public pages, and current inquiry flows such as contact and demo requests. By accessing or using this website, you agree to be bound by these Terms.

1. Scope of These Terms

These Terms apply to the public MASIA website and the information, forms, and communication channels currently available through it. They do not replace any separate commercial agreement, implementation agreement, consultant agreement, or onboarding document that MASIA may provide during qualification or rollout.

2. Informational Nature of the Website

The website is intended to describe MASIA, support commercial discovery, and help monitoring centers or consultants start a conversation with the MASIA team. Content on the website is informational and may change as the product, rollout model, or public documentation evolves.

Unless expressly stated in a signed agreement, nothing on this website should be treated as a binding commitment regarding pricing, implementation scope, product availability, support levels, or contractual terms.

3. Inquiry and Demo Submissions

If you submit information through the contact or demo flows, you agree to provide accurate and non-misleading information.

• Do not impersonate another person or organization
• Do not submit unlawful, abusive, or misleading content
• Do not use the website to send spam, malicious payloads, or fraudulent requests
• Provide information you are authorized to share on behalf of your organization

MASIA may decline, defer, or stop responding to submissions that appear abusive, fraudulent, incomplete, or outside the current commercial scope.

4. Acceptable Use

You agree not to use the website to:

• Violate any applicable laws, regulations, or third-party rights
• Upload or transmit malicious code, viruses, or harmful content
• Attempt to gain unauthorized access to our systems or connected services
• Interfere with or disrupt the integrity, security, or performance of the website
• Engage in any activity that could damage, disable, or impair the website
• Use the website for any illegal, fraudulent, or harmful purpose
• Scrape or crawl the website at abusive scale without permission
• Reuse MASIA materials in a misleading or unauthorized way

5. Commercial Terms and Product Availability

The current MASIA website does not publish self-serve account, subscription, recurring billing, or payment terms for a public SaaS checkout flow. Commercial terms, rollout scope, implementation responsibilities, and any pricing commitments are handled separately during qualification and contracting.

6. Intellectual Property

Our Content

The website and all associated content, features, graphics, text, branding, and software elements are owned by MASIA or its licensors and are protected by applicable intellectual property laws.

Your Submissions

If you submit information through the website, you retain ownership of that information, but you grant MASIA a limited right to use it as needed to review your inquiry, respond to you, and support the relevant commercial or qualification process.

Feedback

If you provide feedback, suggestions, or ideas, you agree that MASIA may use them without any obligation to compensate you.

7. Third-Party Services and Links

The website may link to third-party websites or services. MASIA is not responsible for their content, terms, privacy practices, or availability. Your use of third-party services is at your own risk.

8. Privacy

Your use of the website is also governed by our Privacy Policy, which explains how MASIA collects, uses, and protects personal information shared through the website and related inquiry flows.

9. Website Availability

MASIA may modify, suspend, or discontinue any part of the website at any time, including content, forms, routes, or public resources. We do not guarantee uninterrupted or error-free availability.

10. Disclaimer of Warranties

THE WEBSITE AND ITS CONTENT ARE PROVIDED "AS IS" AND "AS AVAILABLE" WITHOUT WARRANTIES OF ANY KIND, EXPRESS OR IMPLIED, INCLUDING WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, AND NON-INFRINGEMENT.

11. Limitation of Liability

TO THE MAXIMUM EXTENT PERMITTED BY LAW, MASIA AND ITS AFFILIATES, OFFICERS, DIRECTORS, EMPLOYEES, AND AGENTS SHALL NOT BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, OR PUNITIVE DAMAGES ARISING OUT OF OR RELATED TO YOUR USE OF THE WEBSITE.

TO THE MAXIMUM EXTENT PERMITTED BY LAW, ANY DIRECT LIABILITY OF MASIA ARISING FROM THESE TERMS OR YOUR USE OF THE WEBSITE SHALL BE LIMITED TO THE AMOUNT, IF ANY, THAT YOU PAID DIRECTLY TO ACCESS THE WEBSITE.

12. Restriction or Suspension of Access

MASIA may restrict or suspend access to the website for maintenance, security reasons, abuse prevention, legal compliance, or any other operational reason we consider necessary.

13. Governing Law

These Terms shall be governed by and construed in accordance with the laws of Colombia, without regard to its conflict of law provisions. Any disputes arising from these Terms shall be resolved in the courts located in Bogota, Colombia.

14. Changes to These Terms

We may update these Terms from time to time as the MASIA website, commercial flows, and product model evolve. We will post the updated version on this page and update the "Last updated" date when changes are made.

15. General Provisions

• Entire Agreement: These Terms govern website use only and do not replace separate commercial or implementation agreements.
• Severability: If any provision is unenforceable, the remaining provisions will continue in effect.
• Waiver: A failure to enforce any right under these Terms is not a waiver of that right.
• Assignment: You may not assign these Terms without our prior written consent.

Contact Us

If you have any questions about these Terms of Use, please contact us at:

• Email: legal@masia.technology
• Address: Bogota, Colombia